Healthcare / Quality improvement
European Healthcare Design 2017
Clinicians for Design: Leading change to radically enhance the quality of healthcare (part 3)
By Eve Edelstein | 22 Aug 2017 | 0
Healthcare is undergoing a period of massive change, shifting towards a human-technology interface, and adopting innovations that interweave with human-centred design.
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The motives are numerous, including: increasing patient age; frailty; fragmented care; chronic illnesses; and the desire to enhance the quality of care.
Purpose: Our vision for the future of healthcare is still undetermined. What will the role of the clinician become as technologies shift decision-making away from human operators? Where will care ideally occur? How and where should care be provided for patients with increasingly complex conditions? How can design prevent and provide for independent living and rehabilitation relating to such conditions?
Methods: A think tank for the future of healthcare has been created to combine ideas about healthcare trends that overlap with design thinking, differentiated by the perspective of those with hands-on experience and responsibilities for care provision. Clinicians for Design harnesses the expertise and enthusiasm of clinicians and clinical scientists to address system redesign at the crossroads of this radical approach to healthcare.
Results: Our expert panel of clinicians will combine practice and research-based strategies, including:
- The role of systematic analyses applied to care processes to address quality improvement. Case examples will report on medical planning and design strategies for neurological patients to enhance their own journeys and their providers’ efficacy.
- The changing role of the provider in the context of technological changes may reinforce strong clinician-patient relationships. Case studies will review how emerging innovations may inform future design.
- System redesign may address hospital and community-based care delivery systems. Project examples will detail work to launch new standards for active and healthful living.
Implications: The themes of quality improvement, changing technologies, and distributed remote care are explored at various scales. Why clinicians should become advocates for design, what this convergence of disciplines can yield as a motivator for change, and how the fields of design and health can apply science and technology will inform how we envision the future of healthcare through our clinical roles and communities.